Terms and Conditions

1. Introduction

Welcome to Racing Hub, a trading name of All About Gaming Limited.

2. Description of Services

Racing Hub, a trading name of All About Gaming Limited, provides a comprehensive online platform dedicated to the gaming community. Our offerings include a wide range of digital and physical video games, gaming gear such as wheels and headsets, consoles, board games, and figurines, all tailored to gaming enthusiasts. We specialize in both digital products, such as downloadable games and content, and physical products like gaming peripherals and collectibles. Our platform is designed to cater to all aspects of gaming needs, ensuring a seamless and engaging experience for gamers seeking quality and variety in their gaming purchases.

3. User Account and Registration

To access and utilize the full range of services offered by Racing Hub, users are required to create an account. During the registration process, users must provide accurate and complete information, including but not limited to a valid email address, username, and password. Each account is personal and non-transferable, meaning it should be operated exclusively by the individual who registered it. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

It is essential for users to keep their account information up to date and inform Racing Hub of any changes. Misrepresentation of identity or use of false information to create an account is strictly prohibited and may result in suspension or termination of the account. Racing Hub also reserves the right to verify the accuracy of the information provided and to refuse service, terminate accounts, or cancel orders in cases of suspected fraud or if the provided information cannot be verified.

By creating an account, users agree to comply with these terms and any additional terms and conditions that may apply to specific services or products offered through the platform.

Registration requires accurate and current information. The account must be personally operated.

4. License of Digital Products

Racing Hub grants users a limited, non-exclusive, and non-transferable license to access and use digital products purchased through the platform. This license is solely for personal and non-commercial use.

The digital products available on Racing Hub may include games, downloadable content (DLC), software applications, and other digital media. By purchasing digital products, users agree to abide by the terms of this license, including any additional terms that may accompany individual products.

The use of digital products is subject to the following conditions:

No Redistribution: Users are not permitted to copy, redistribute, resell, lease, or sublicense the digital products.

No Modifications: Users are not allowed to modify, reverse engineer, or attempt to extract the source code from any digital product, except as permitted by law.

Compliance with Laws: Users must comply with all applicable laws and regulations regarding the use of digital products, including any geographical restrictions.

No Transfer of Rights: The rights granted to users are personal and cannot be transferred to another person or entity. Users cannot share their access to digital products with others.

Revocation of License: Racing Hub reserves the right to revoke the license at any time if the user fails to comply with these terms.

Users acknowledge that the digital products are protected by copyright and other intellectual property laws. Any unauthorized use of the digital products may result in termination of the license and potential legal action.

A non-exclusive, non-transferable license is granted for personal use.

5. Use Restrictions

In addition to the previously outlined restrictions, the following use limitations apply to all users of Racing Hub:

Prohibited Activities: Users are prohibited from engaging in activities that Racing Hub deems to be harmful to its services, other users, or any third parties. This includes, but is not limited to, harassment, spreading malware, phishing, and other malicious practices.
No Tampering: Users must not tamper with, disrupt, overload, or otherwise harm the infrastructure and functionality of the Racing Hub platform.
Respect for Third-Party Rights: Users must not infringe upon the rights of any third parties, including intellectual property rights, privacy rights, and rights to publicity.
Compliance with Policies: Users are expected to adhere to all relevant policies and guidelines established by Racing Hub, including privacy policies and community guidelines.
Prohibition of VPN and Spoofing Tools: Users must not use VPNs, proxies, or any other tools to disguise or alter their location or IP address for deceptive purposes or to bypass geographic restrictions.
No Impersonation or Unauthorized Use of Data: Users are prohibited from impersonating any person or entity, or falsely stating or misrepresenting their affiliation with a person or entity. The use of another individual's personal data without their explicit consent is strictly forbidden.

6. Payment

As a user of Racing Hub, you agree to the following payment terms:

Full Payment Obligation: You are required to fully pay for all products you order through Racing Hub using acceptable payment methods (e.g., credit/debit cards, online payment gateways).
Authenticity Checks: Racing Hub reserves the right to verify the authenticity of your payment method. This may include checks to prevent fraud and unauthorized transactions.
Valid Payment Methods: You must provide a valid and legally authorized payment method for each transaction. It is your responsibility to ensure that your payment details are up to date and accurate.
Cancellation and Reversal Rights: Racing Hub retains the right to cancel any order and reverse any payments if we detect any discrepancies, fraudulent activities, or violations of our terms.
Transaction Disputes: In case of any disputes related to transactions, you are encouraged to contact Racing Hub promptly for resolution.
Refusal of Service: Racing Hub may refuse service or delivery of products if payments are not completed as required or if there are reasonable grounds to suspect fraud or unauthorized use.

7. Account Termination and Indemnity

Voluntary Termination: You have the right to terminate or deactivate your Racing Hub account at any time. Upon termination, your access to all associated digital keys/serials and any other content or features within your account will be permanently lost.
Consequences of Termination: Racing Hub is not responsible for any loss or damage resulting from the voluntary termination of your account, including but not limited to the loss of access to purchased digital products.
Indemnity: By terminating your account, you agree to indemnify and hold harmless Racing Hub from any claims, damages, losses, liabilities, costs, or debt, and expenses arising from your use of the account, including legal fees and expenses.
Racing Hub's Right to Terminate: Racing Hub reserves the right to suspend or terminate your account at its discretion for violations of our Terms of Service, illegal activities, or other disruptive behavior.
Post-Termination Actions: After account termination, certain data may be retained by Racing Hub for legal and administrative purposes, in compliance with applicable laws.

8. Delivery of Digital Products

Delivery Method: All digital products purchased through Racing Hub are delivered exclusively through your Racing Hub account. This includes downloadable games, DLC, and other digital content.
Access to Digital Products: Upon successful purchase, digital products will be made available in your account for download or direct use within the platform.
Security of Delivery: Racing Hub ensures secure delivery of digital products through encrypted transactions and secure account access.#
Timing of Delivery: Digital products are typically available immediately after purchase; however, some products may require additional processing time.
Notification of Delivery: You will receive a notification within your Racing Hub account confirming the availability of the purchased digital product.
Account Responsibility: It is your responsibility to ensure that your Racing Hub account is secure and accessible to receive the digital products.

9. Refunds and Cancellations

Non-Refundable Circumstances:

Dissatisfaction with Game: We do not issue refunds if a customer is dissatisfied with a game's content or their personal gaming experience.
Incorrect Platform Purchase: Refunds will not be provided for purchases made for the wrong gaming platform.
Region-Specific Purchases: If a game is purchased for a region different from your location, we are unable to offer a refund.

Terms:

Cancellation Before Code Reveal: Cancellation and refund requests are accepted if the digital code has not been revealed, subject to manual processing by our support team.
One Week Refund Window: Refunds are available within one week of purchase, irrespective of code disclosure, after which the purchase is final.
Refund Process: To request a refund, contact our support team with your order details. Eligibility will be verified before processing the refund.
Final Sale Post-Discovery: After the one-week period or once a digital key is revealed (whichever comes first), the sale is final and non-refundable.
Discretionary Refunds: Racing Hub may offer refunds under exceptional circumstances at its discretion.

10. Support Terms

Contact Methods: For assistance, customers should contact Racing Hub in this link.

Resolution Timeline: We aim to respond to all inquiries within 24 hours. Resolution times may vary depending on the complexity of the issue.

Key Restrictions: Support staff cannot provide replacement keys for digital products via chat or email.

User Conduct: Professional and respectful behavior is expected in all interactions with our support team. Inappropriate conduct may lead to action against the user's account.

Scope of Support: Our team will endeavor to resolve issues within our technical, legal, and policy capabilities. Some requests may fall outside the scope of support service.

11. Third-Party Links

Inclusion of Links: Racing Hub’s services may include links to websites operated by third parties. These links are provided for your convenience and to offer additional information.
Disclaimer: We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Interaction with these sites is at your own risk.
Separate Terms and Conditions: Third-party websites have their own terms and conditions and privacy policies, which we advise you to review if you choose to visit such websites.

12. Liability Disclaimer and Limitation

Exclusion of Warranties: Racing Hub provides all digital products, including software and games, on an “as is” and “as available” basis without warranties of any kind, either express or implied. This includes, but is not limited to, implied warranties of merchantability or fitness for a particular purpose.
Limitation of Liability: Racing Hub shall not be liable for any software malfunctions, console issues, performance problems, or other technical difficulties. Additionally, we are not responsible for any indirect, special, punitive, or consequential damages arising from or related to the use of our software products.
No Responsibility for External Factors: Our liability does not extend to issues caused by external factors, such as internet connectivity, device compatibility, or user error.
Content Responsibility: Racing Hub is not responsible for content found to be mature, offensive, indecent, or objectionable that may arise from the use of the products.
Exclusions for Account Security: Racing Hub is not liable for losses or damages resulting from a user's failure to secure their account. This includes, but is not limited to, unauthorized access to your account leading to stolen or compromised digital keys or games. It is the user’s responsibility to maintain the confidentiality and security of their account credentials.
Securing Account Content and Information: Racing Hub is not responsible for any losses or damages arising from users sharing or exposing their account content or information to third parties. Users are solely responsible for safeguarding their account details and any information contained within their account.
Payment Information Security: Racing Hub does not store payment information. All payment transactions are processed through third-party payment partners. We are not liable for any issues related to the security or handling of payment information by these third-party entities.
Intellectual Property Rights: Users acknowledge that all intellectual property rights in the digital products are owned by their respective creators. Racing Hub does not claim any ownership of these rights.
Updates to Digital Products: Racing Hub is not liable for issues arising from updates, patches, or changes to digital products.
Age Restrictions: Users must comply with age restrictions for certain games and services. Racing Hub is not liable for unauthorized use by underage users.
Service Availability: While Racing Hub aims for uninterrupted service, we are not liable for service downtime due to maintenance, technical issues, or external factors.
User-Generated Content: Users are responsible for any content they generate on Racing Hub. We reserve the right to moderate and remove content that violates community standards or is otherwise inappropriate.
Profile Pictures and Avatars: Users must have the rights to any profile picture or avatar they upload to Racing Hub. We reserve the right to remove any image that we consider inappropriate, offensive, or in violation of intellectual property rights. Users uploading such content agree to indemnify Racing Hub against any claims arising from their use of these images.

13. Product Requirements and Compatibility

System Requirements: Users are responsible for ensuring their hardware, software, and internet connectivity meet the minimum requirements for each digital product. These requirements are typically listed on the product’s information page.
Compatibility: It is the user’s responsibility to verify the compatibility of their system with the digital product before purchase.
Updates and Changes: System requirements for digital products may change due to updates. Racing Hub is not liable for issues arising from these changes.
Third-Party Accounts and Software: Some products may require additional third-party accounts or software, which may involve separate terms and fees. Racing Hub is not responsible for these third-party requirements. You are responsible for meeting system requirements for products and any associated third-party fees or software.

14. Modification of Terms

Right to Modify: Racing Hub reserves the right to modify these Terms of Service at any time. Changes may reflect updates in our services, legal requirements, or operational practices.
Notification of Changes: Whenever significant changes are made, we will endeavor to notify users through email or notifications on our platform.
Acceptance of Updated Terms: Continued use of Racing Hub's services after changes to the Terms have been made will constitute acceptance of the modified Terms.
Review Regularly: Users are encouraged to review the Terms periodically to stay informed about their rights and responsibilities. We may modify these Terms at any time.

15. Governing Law

These Terms are governed by UK law.